Terms of Service

Last updated: September 10, 2025

1. Acceptance of Terms

By accessing and using the Peppy Vistas website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Company Information

Peppy Vistas is a UK-based online education provider specialising in design courses.

3. Use License

Permission is granted to temporarily access our courses and materials for personal, non-commercial educational use only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on our website
• Remove any copyright or other proprietary notations from the materials
• Share your account credentials with others

4. Course Enrolment and Payment

Enrolment

Course enrolment is subject to availability and our acceptance of your application. We reserve the right to refuse enrolment at our discretion.

Payment Terms

• Full payment is required before course access is granted
• All prices are in British Pounds (GBP) and include VAT where applicable
• Payment can be made via credit card, debit card, or bank transfer
• Prices are subject to change without notice

Refund Policy

• Refunds are available within 14 days of purchase if you have accessed less than 25% of the course content
• No refunds will be provided after 30 days from the date of purchase
• Refunds will be processed within 5-10 business days
• Processing fees may apply

5. Course Access and Duration

Upon successful enrolment and payment:

• You will receive access to your course within 24 hours
• Course access is valid for 12 months from the date of enrolment
• You may access course materials unlimited times during the access period
• Downloaded materials are for personal use only

6. Student Responsibilities

As a student, you agree to:

• Provide accurate and complete information during registration
• Maintain the confidentiality of your account credentials
• Use the service in accordance with these terms
• Respect intellectual property rights
• Complete course assessments honestly and independently
• Participate respectfully in any community features

7. Intellectual Property Rights

All course content, including but not limited to text, graphics, logos, videos, audio clips, and software, is the property of Peppy Vistas or its content suppliers and is protected by UK and international copyright laws.

8. Certificates and Credentials

• Certificates are awarded upon successful completion of course requirements
• Certificates are digital and can be downloaded from your student portal
• We do not guarantee recognition of our certificates by third parties
• False claims about completion may result in certificate revocation

9. Code of Conduct

Users must not:

• Harass, abuse, or harm other students or instructors
• Share inappropriate, offensive, or illegal content
• Attempt to access other users' accounts or personal information
• Disrupt the learning environment
• Violate any applicable laws or regulations

10. Service Availability

We strive to provide continuous access to our services, but we cannot guarantee:

• 100% uptime or uninterrupted service
• Error-free operation
• Compatibility with all devices or software

We reserve the right to modify, suspend, or discontinue services with reasonable notice.

11. Limitation of Liability

To the fullest extent permitted by law, Peppy Vistas shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or data
• Business interruption
• Failure to achieve career goals
• Technical difficulties or system failures

12. Indemnification

You agree to indemnify and hold harmless Peppy Vistas from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

13. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

14. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.

15. Governing Law

These terms shall be governed and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective when posted on this page. Your continued use of the service after changes are posted constitutes acceptance of the new terms.

17. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms will remain in full force and effect.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Peppy Vistas regarding the use of our services.