Privacy Policy

Last updated: September 10, 2025

1. Introduction

Peppy Vistas ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website peppy-vistas.com or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our courses
• Subscribe to our newsletter
• Contact us through our contact form
• Create an account on our website

This information may include:

• Name and contact information (email address, phone number, postal address)
• Payment information (processed securely through third-party payment processors)
• Educational background and experience
• Course preferences and learning goals

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our educational services
• Process course registrations and payments
• Send course materials and updates
• Respond to your enquiries and provide customer support
• Send newsletters and promotional materials (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under UK GDPR, we process your personal data based on:

• Contract: To provide our educational services
• Legitimate Interests: To improve our services and communicate with you
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with applicable laws

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us operate our business
• Payment Processors: To process course fees and payments
• Legal Requirements: When required by law or to protect our rights
• Course Instructors: To provide personalised education services

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyse website traffic and usage patterns
• Provide personalised content and advertisements
• Improve website functionality

You can manage your cookie preferences through our cookie banner or your browser settings. For more information, please see our Cookie Policy.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

Course-related data is typically retained for 7 years after course completion for certification purposes.

9. Your Rights

Under UK data protection law, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at [email protected].

10. International Transfers

Your personal information may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Information

If you have any questions about this Privacy Policy, please contact us:

14. Data Protection Officer

For data protection matters, you can contact our Data Protection Officer at [email protected].

15. Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with data protection law.

ICO Contact: ico.org.uk